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No search results for specific words

Community Beginner ,
Jul 03, 2020

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I have recently discovered that specific search words are not returning any results in my project output even though there are many topics in my project with the word. If I search for other words, I get a lot of search results, so search does seem to work, but not for all words. (i.e. when I search for the word health, no results are found even though many topics have the word health. If I search for the word case, I get many search results). I checked to ensure the topics don't have "exclude from search" selected. 

 

Any help is appreciated. 

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No search results for specific words

Community Beginner ,
Jul 03, 2020

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I have recently discovered that specific search words are not returning any results in my project output even though there are many topics in my project with the word. If I search for other words, I get a lot of search results, so search does seem to work, but not for all words. (i.e. when I search for the word health, no results are found even though many topics have the word health. If I search for the word case, I get many search results). I checked to ensure the topics don't have "exclude from search" selected. 

 

Any help is appreciated. 

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Adobe Community Professional ,
Jul 03, 2020

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What version of RH are you running? Classic or New UI (RH2019)? Are you all patched up? Check Help > Updates to check.

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Community Beginner ,
Jul 03, 2020

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I am using the 2019 version of robohelp and publishing as a web help project.

 

Thank you for your help.

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Adobe Community Professional ,
Jul 03, 2020

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New UI or Classic. Which skin?

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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