Online help shows different font sizes on different browsers

New Here ,
Jul 13, 2017

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Hello,

Online help is rendering different font sizes when viewed in IE/Chrome. 

  • On the left you see Chrome and the fonts look fine.
  • On the right you will notice the first set of  bullets shows a larger font size. 

RH-Browser Question.jpg

Any idea what could be causing this?

Thanks!

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HTML5 layout

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Online help shows different font sizes on different browsers

New Here ,
Jul 13, 2017

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Hello,

Online help is rendering different font sizes when viewed in IE/Chrome. 

  • On the left you see Chrome and the fonts look fine.
  • On the right you will notice the first set of  bullets shows a larger font size. 

RH-Browser Question.jpg

Any idea what could be causing this?

Thanks!

TOPICS
HTML5 layout

Views

259

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 13, 2017 0
LEGEND ,
Jul 13, 2017

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Hi there

One of the first things I'd check for would be to see if both browsers are set for the same zoom level. For each browser, press Ctrl+0 and see if anything changes.

Note that the keypress is Ctrl+ (zero).

Cheers... Rick

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Jul 13, 2017 0
Adobe Community Professional ,
Jul 13, 2017

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... and after that, check in the source that a style has been applied so

that the content is not being rendered by the browser's css.

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Jul 13, 2017 0
Adobe Community Professional ,
Jul 14, 2017

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Is this resolved now?

If not, try the previous advice and temporarily switch to a different CSS. The appearance may differ from what you want but likely will be the same in both browsers.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Jul 14, 2017 0