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I didn't find the Robohelp 10 download link in your site. Please provide the download link details to downlaod the Robohelp 10.
This is essentially a user to user forum, although Adobe people do pop in sometimes to answer questions. You need to be speaking to Adobe direct through Customer Services for this requirement.
They will need proof of purchase and you will need your serial number to reinstall. Normally old versions are not available to purchase additional licences.
See www.grainge.org for RoboHelp and Authoring information