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Post to the RoboHelp 2019.0.14 Update

New Here ,
Sep 29, 2020

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Hi Support Team,

 

I am really fed-up with the RoboHelp tool. Post to the output generation i cant able to view only blank home page File 1 PFA,

File 1.PNG

 

Also, I see in Task Manager (Background Processes) so many are running in background File 2 PFA,

File 2.PNG

 

 

Even though i ended those background processes and restarted the tool and PC. i am facing this issue. Kindly help me to fix this issue.

 

Regards,

Shyam S

 

 

 

 

 

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Post to the RoboHelp 2019.0.14 Update

New Here ,
Sep 29, 2020

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Hi Support Team,

 

I am really fed-up with the RoboHelp tool. Post to the output generation i cant able to view only blank home page File 1 PFA,

File 1.PNG

 

Also, I see in Task Manager (Background Processes) so many are running in background File 2 PFA,

File 2.PNG

 

 

Even though i ended those background processes and restarted the tool and PC. i am facing this issue. Kindly help me to fix this issue.

 

Regards,

Shyam S

 

 

 

 

 

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67

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Sep 29, 2020 0
Adobe Community Professional ,
Sep 29, 2020

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You know that this is a user-to-user forum, right? What are you trying to do?

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Sep 29, 2020 0
Adobe Employee ,
Sep 30, 2020

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Hi Shyam,

Can you please provide more details about your issue? Are you being able to generate output from the samples provided? RoboHelp uses many threads in the background, they all show up in the task manager so having multiple of them is not an issue.

Thanks,

Vivek

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Sep 30, 2020 0