Problem with Multi-Level Lists after Upgrading to RoboHelp 2020

New Here ,
Feb 10, 2021 Feb 10, 2021

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After upgrading to RoboHelp 2020, all of the numbers and bullets from my multi-level lists have vanished. I know this is because we have changed the way that style sheets and code works in RoboHelp 2020 to a better method. However, is there a script or fix available from Adobe that can help fix this problem and insert the li, ol and ul codes that are required for lists?  The only way I can seee to fix it is by doing something like the following but I don't want to have to do this maually to thousands of topics.

The following shows the numbers and bullets before the upgrade.  We also have substeps that are indented in some topics.

Before Upgrade.png

This shows the numbers and bullets missing after the upgrade.

after upgrade.png

This shows the code after the upgrade.

Ugraded code.png

This shows the changes that I think need to happen to the code to make it work:

Changes needed.png

TOPICS
New UI

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Adobe Community Professional ,
Feb 10, 2021 Feb 10, 2021

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Is your RH2020 all patched up? If not, update it & try the upgrade of the project again.

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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What you are showing in the "code after the upgrade is not a list but an autonumbered paragraph. 

 

What was the code before the upgrade?

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See www.grainge.org for free Authoring and RoboHelp Information

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Adobe Employee ,
Feb 13, 2021 Feb 13, 2021

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RoboHelp New UI was upgrading multi level list from classic as multi level list but wasn't working as well. Probelm is in classic it is defined as autonumber (p with class) and in New UI it is defined as (ol, li ..). Both have different capability as per HTML and CSS standards and not losslessly possible to convert one to the other. 

 

In update 4 of 2020, autonumber capability is enhanced to accommodate all cases from classic and accordinly classic project upgarde has been improved.

 

If Peter has your project then the can try out the beta build of update 4. if you want to try out beta build yourself then let us know, we can enroll you in the beta/prerelease program.

 

Thanks,

Vivek

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New Here ,
Feb 17, 2021 Feb 17, 2021

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I can't supply my project to Peter as it would break company policy. I would love to try the Beta program and try update 4 if it is fixed in that version.  Thanks Vivek Kumar. 

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Adobe Community Professional ,
Feb 17, 2021 Feb 17, 2021

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Adobe will send you joining details. Do make sure you install on a different machine as you should not use beta versions for production and only work on copies of your project.

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See www.grainge.org for free Authoring and RoboHelp Information

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Adobe Community Professional ,
Feb 17, 2021 Feb 17, 2021

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@elmdavy Look out for a private message so that you can give Adobe your email address. They will then enrol you in the beta.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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