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Resource Manager - unsync doesn't remove icon from topic

New Here ,
Nov 08, 2017

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I originally had a few topics synced to an external folder at a shared location.  I no longer wanted to sync the topics, so I deleted them from Resource Manager.  A blue sync icon remains on each topic in Project Manager.  Not sure if this means the topics still have sync properties. What is the process for 'un'syncing a topic?

Hmmm, that's an odd icon that has been superimposed there. If you look at the properties, is anything different about this topic? I'm wondering if the icon isn't really related to Resource Manager. As far as I've ever been able to discern, there are only two overlays I've encountered. One is a green check mark and the other is a red X to indicate whether you are in sync or not.

2.png

Your image seems to show a blue squiggly icon...

3.png

I've pinged Adobe to see what this icon means and to see if they can tell us how to banish it.

In the mean time, perhaps you can try clearing the CPD and see if that changes anything. If you aren't sure about how to clear the CPD, I have a video that will show you how to do it.

Click here to see the video

Cheers... Rick

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Resource Manager - unsync doesn't remove icon from topic

New Here ,
Nov 08, 2017

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I originally had a few topics synced to an external folder at a shared location.  I no longer wanted to sync the topics, so I deleted them from Resource Manager.  A blue sync icon remains on each topic in Project Manager.  Not sure if this means the topics still have sync properties. What is the process for 'un'syncing a topic?

Hmmm, that's an odd icon that has been superimposed there. If you look at the properties, is anything different about this topic? I'm wondering if the icon isn't really related to Resource Manager. As far as I've ever been able to discern, there are only two overlays I've encountered. One is a green check mark and the other is a red X to indicate whether you are in sync or not.

2.png

Your image seems to show a blue squiggly icon...

3.png

I've pinged Adobe to see what this icon means and to see if they can tell us how to banish it.

In the mean time, perhaps you can try clearing the CPD and see if that changes anything. If you aren't sure about how to clear the CPD, I have a video that will show you how to do it.

Click here to see the video

Cheers... Rick

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Nov 08, 2017 0
LEGEND ,
Nov 08, 2017

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Hi there

Perhaps using Right-click?

2.png

Cheers... Rick

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Nov 08, 2017 0
New Here ,
Nov 08, 2017

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It appears the topic is not linked (I don't have a 'Remove Link' option).  I was wondering why (if the topic is not linked/synced) does it still have a blue icon that looks like it remains related in Resource Manager.RHcommunity_unsync.jpg

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Nov 08, 2017 0
LEGEND ,
Nov 08, 2017

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Hmmm, that's an odd icon that has been superimposed there. If you look at the properties, is anything different about this topic? I'm wondering if the icon isn't really related to Resource Manager. As far as I've ever been able to discern, there are only two overlays I've encountered. One is a green check mark and the other is a red X to indicate whether you are in sync or not.

2.png

Your image seems to show a blue squiggly icon...

3.png

I've pinged Adobe to see what this icon means and to see if they can tell us how to banish it.

In the mean time, perhaps you can try clearing the CPD and see if that changes anything. If you aren't sure about how to clear the CPD, I have a video that will show you how to do it.

Click here to see the video

Cheers... Rick

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Nov 08, 2017 0
Participant ,
Nov 09, 2017

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Hi there,

This blue icon usually indicates a file which is referred from a synced file, but is actually not part of the project. I'll try to clarify this:

File A in resource manager includes a link to file B

I add File A to my project, but not file B. Then, file B will be displayed with this blue icon. However, I usually see this icon in the resource manager, not in my project. This helps me to detect possibly broken links.

Maybe this helps a little bit.

Regards
Karin

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Nov 09, 2017 0
New Here ,
Nov 09, 2017

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That may have something to do with it.
My "File A" was placed in Resource Manager and may have had links to other topics that are no longer in Resource Manager. The part that doesn't make sense is....NONE of the topics are in Resource Manager now, so I wonder why RoboHelp needs this reference/icon.

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Nov 09, 2017 0
New Here ,
Nov 09, 2017

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Clearing the CPD file did it.  thanks

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Nov 09, 2017 0
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LEGEND ,
Nov 09, 2017

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Ahhhh, thanks for the additional information!

So I created topic A, then topic B. Then created a link from topic A to topic B. Saved it all, then added topic A to the Resource Manager. The moment topic A was added to the Resource Manager, I saw the icon appear on topic B.

5.png

And, same as you, if I delete topic A from Resource Manager, then unlink it, the icon remains on topic B.

Fun exercise and appreciate the follow up!

Cheers... Rick

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Nov 09, 2017 1