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Responsive HTML5 generation does not return all search results

Participant ,
Oct 18, 2016 Oct 18, 2016

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Hi,

I generated a Responsive HTML5 help, and after I put it online, when I tried to look for a word, I got only 2 results, whereas when I searched the same word in the Word document generated from the same project there were many more.

I activated the search options to look also for substrings, and I got 3 results.

Is there anything else I should do in order to have this functionality work properly?

I am using RH11 in an Win7 environment.

Thank you

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correct answers 1 Correct answer

Community Expert , Oct 25, 2016 Oct 25, 2016

Ok, bogaem, I just tested a project in RH11.0.4.291 and created both Responsive HTML5 and WebHelp. Searching for terms like "filter" or "setup" returned exactly the same numbers in either output. How did you make out if you created WebHelp and searched for your terms (you don't have to upload it to a webserver to test; just looking in your \!SSL!\WebHelp\ folder will do).

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LEGEND ,
Oct 26, 2016 Oct 26, 2016

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Hi all

I might suggest that folks ensure the latest service release has been installed. In my brief testing, my own search results show Topic Titles listed and not file names. I could find no setting that controls a choice in this and it seemed odd to me that file names would be returned.

Here is a screen shot of a topic in the editor and the properties.

TMP1.png

And here is a screen shot of what I see when searching for this topic.

tmp2.png

Cheers... Rick

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Community Expert ,
Oct 26, 2016 Oct 26, 2016

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Rick - both Bogaem & I are getting file names returned because we're both running RH11. I suspect that this behaviour has been fixed in RH2015.

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LEGEND ,
Oct 26, 2016 Oct 26, 2016

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That would make total sense. I've not tested on my other laptop where 11 is installed.

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