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Retain expanding text that was changed locally before upgrading to RoboHelp 2015?

Community Beginner ,
Sep 08, 2016

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I have searched the forum and read all posts about expanding text but cannot find the answer to this issue.

In RoboHelp X5.02, our project of 3300 topics uses expanding text in body paragraphs, DHTML drop-downs, and other styles. The expanding text was created by dragging a glossary term to a selected phrase or word and then changing the glossary definition expanding text. When I open the X5.02 project in RoboHelp 2015 and upgrade it, those expanding text hotspots will not open because there is no matching glossary term. Otherwise, the project upgraded and I generated FlashHelp and WebHelp output successfully.

Is there any change I can make in the X5.02 project that allows retaining this changed expanding text?

Much appreciation for any help with this!

Correct answer by fiddle07 | Community Beginner

Rick, thanks for your suggestion about contacting William.

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Retain expanding text that was changed locally before upgrading to RoboHelp 2015?

Community Beginner ,
Sep 08, 2016

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I have searched the forum and read all posts about expanding text but cannot find the answer to this issue.

In RoboHelp X5.02, our project of 3300 topics uses expanding text in body paragraphs, DHTML drop-downs, and other styles. The expanding text was created by dragging a glossary term to a selected phrase or word and then changing the glossary definition expanding text. When I open the X5.02 project in RoboHelp 2015 and upgrade it, those expanding text hotspots will not open because there is no matching glossary term. Otherwise, the project upgraded and I generated FlashHelp and WebHelp output successfully.

Is there any change I can make in the X5.02 project that allows retaining this changed expanding text?

Much appreciation for any help with this!

Correct answer by fiddle07 | Community Beginner

Rick, thanks for your suggestion about contacting William.

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HTML

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Sep 08, 2016 0
Adobe Community Professional ,
Sep 09, 2016

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Assuming you applied all the available RH2015 patches (there’s been a few); did you run that DHTML fix-it tool after upgrading such an old project?

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Sep 09, 2016 0
LEGEND ,
Sep 09, 2016

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Hi there

What Jeff is referring to here is not a separate utility you need to go hunting for. It's built into RoboHelp.

You need to click the Tools tab in the ribbon and choose Update DHTML.

tmp2.png

Cheers... Rick

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Sep 09, 2016 0
Community Beginner ,
Sep 09, 2016

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Just seeing your reply, Rick. I did run that but to no avail. Is there anything I can do in RH X5.02 other than manually fixing each occurrence of expanding text?

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Sep 09, 2016 0
LEGEND ,
Sep 09, 2016

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Hello again

Okay, my apologies as I am guilty of not reading the full thread before advising on the location of the tool that was mentioned.

I notice you said:

When I open the X5.02 project in RoboHelp 2015 and upgrade it, those expanding text hotspots will not open because there is no matching glossary term.

The question I would have at this point is to ask if the terms existed in the X5 project? I'm assuming they did, but I'm not sure. Assuming they did, it might seem that for some reason the glossary isn't present once it gets into 2015 Release?

Perhaps the answer is to get the glossary file properly migrated.

Cheers... Rick

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Sep 09, 2016 0
Community Beginner ,
Sep 09, 2016

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I think all the patches & updates have been installed. The Version is 12.0.0.306. Is the DHTML fix-it tool the 'Update DHTML Scripts' in the Tools tab? I ran that but it didn't fix the problem. Is there another fix-it tool I'm not seeing?

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Sep 09, 2016 0
Community Beginner ,
Sep 09, 2016

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Rick, there are no glossary terms for the locally changed expanding text in the X5 project. We used a glossary term only as a shortcut to creating DHTML expanding text in topics then revised the expanding text. Easily used but not so great now.

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Sep 09, 2016 0
LEGEND ,
Sep 09, 2016

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Hmmm, you might want to contact Willam via his site https://www.wvanweelden.eu/ and see if you could contract with him to create a script that would traverse your project and backfill the glossary.

Cheers... Rick

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Sep 09, 2016 0
Community Beginner ,
Sep 12, 2016

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Rick, thanks for your suggestion about contacting William.

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Sep 12, 2016 0