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RH 2015: "Cannot Find Microsoft Word Installed on Your System"

New Here ,
Aug 08, 2015

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I am trying Robohelp 2015. I have MS Word 2007 installed.

While trying to output a printed documentation, I recieve error:  "Cannot Find Microsoft Word Installed on Your System"

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RH 2015: "Cannot Find Microsoft Word Installed on Your System"

New Here ,
Aug 08, 2015

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I am trying Robohelp 2015. I have MS Word 2007 installed.

While trying to output a printed documentation, I recieve error:  "Cannot Find Microsoft Word Installed on Your System"

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Documentation

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562

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Adobe Community Professional ,
Aug 08, 2015

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You need either 2010 or 2013. 2007 is not supported on Rh2015.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Aug 08, 2015

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Hm. What is I install Open Office?

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Adobe Community Professional ,
Aug 09, 2015

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That will not work. RoboHelp is looking for a specific Word key in the registry.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Aug 10, 2015

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Today I receive same error with Word 2013 (I've upgraded.) How to solve the problem?

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Adobe Community Professional ,
Aug 10, 2015

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Have you opened and used the upgraded version of Word?

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Aug 10, 2015

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Yes. I also re-installed RH, and MS Office, restarted... - no results (

What key RH is looking for? Can I set the path to Word manually?

RoboHelp is looking for a specific Word key in the registry.


Thank you for the answers!




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Adobe Community Professional ,
Aug 10, 2015

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I think there may be some information about the key in Printed

Documentation on my site.

I will look in the morning. It's late here.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Aug 10, 2015

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Thanks! I will look for the answer in the morning, it's late here as well

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Adobe Community Professional ,
Aug 11, 2015

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See Print Issues. The link will take you to a section related to Word issues.

If that doesn't help or your IT people don't like it, post back. One other thing, is your Normal.dot on your hard drive or a network location. I think the latter can cause grief.

Is it Russia you are from? Yes it was late when you replied. May I ask what part of Russia?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Aug 11, 2015

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Thank you very much! Not part of Russia, its Belarus )

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Adobe Community Professional ,
Aug 11, 2015

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Apologies. I couldn't read what was on your site.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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