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RH 2017 - Hosting WebHelp/Online Help in the cloud/Internet

Explorer ,
Nov 23, 2017

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I have a question. Currently we have an application/software hosted on a server. Users access it via a browser. The help is integrated with the application/software as part of the build. This has been very crazy because the product build is dependent on the documentation output and vice versa. With resource crunch, emergencies, and typical late-breaking updates this becomes a nightmare to handle.

We want to continue to use RH source as we do but we want to be able to push/publish the output to a cloud-based server. So that help can be accessed via Internet. The help integration with product build can be then discontinued except for the mapids for the context-sensitive pages. Help updates can be pushed silently without disturbing product builds.

Context-sensitive help calls will invoke the cloud/Internet-based help.

Any pointers/suggestions on any pocket-friendly solutions would help.

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RH 2017 - Hosting WebHelp/Online Help in the cloud/Internet

Explorer ,
Nov 23, 2017

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I have a question. Currently we have an application/software hosted on a server. Users access it via a browser. The help is integrated with the application/software as part of the build. This has been very crazy because the product build is dependent on the documentation output and vice versa. With resource crunch, emergencies, and typical late-breaking updates this becomes a nightmare to handle.

We want to continue to use RH source as we do but we want to be able to push/publish the output to a cloud-based server. So that help can be accessed via Internet. The help integration with product build can be then discontinued except for the mapids for the context-sensitive pages. Help updates can be pushed silently without disturbing product builds.

Context-sensitive help calls will invoke the cloud/Internet-based help.

Any pointers/suggestions on any pocket-friendly solutions would help.

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Nov 23, 2017 0
Adobe Community Professional ,
Dec 20, 2017

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Sorry for the slow reply. I don't recall being notified of this post.

Basically all you need to do is publish to any web server such as the one that hosts your company web site, They are not the same as a cloud-based server such as Dropbox.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Dec 20, 2017 0