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RH 2017 - Strange search behavior not searching Release Notes

Explorer ,
May 04, 2020

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I have a responsive html5 output, works perfectly as expected. Even the search works on both Chrome and IE.

Today I just added a small not in a table that says, To download the Release Notes click here and linked click here to a PDF that resides in a folder in the project.

The download also works fine.

Now, if I search for the keywords Release Notes, it says results not found. If I search the word download, it searches and displays the results with a yellow highlight...very strange. Why whould it not search the term Release Notes?

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Correct answer by Peter Grainge | Adobe Community Professional

In Project Settings click Advanced next to the Language field. Delete Not.

 

 

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RH 2017 - Strange search behavior not searching Release Notes

Explorer ,
May 04, 2020

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I have a responsive html5 output, works perfectly as expected. Even the search works on both Chrome and IE.

Today I just added a small not in a table that says, To download the Release Notes click here and linked click here to a PDF that resides in a folder in the project.

The download also works fine.

Now, if I search for the keywords Release Notes, it says results not found. If I search the word download, it searches and displays the results with a yellow highlight...very strange. Why whould it not search the term Release Notes?

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

In Project Settings click Advanced next to the Language field. Delete Not.

 

 

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587

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May 04, 2020 1
Adobe Community Professional ,
May 04, 2020

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The search result showing Download is for the new download rather than something that was already in the project. 

 

Add a made up word like redgiraffe to the same topic.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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May 04, 2020 0
Explorer ,
May 04, 2020

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Indeed a mystery...it searched for my made up work whitetiger, it searched for release, it searched for notes, it searched for download..but does not search for release notes when entered together. When the terms release and notes are entered separately it searches.

The PDF file linked is named as Release Notes.pdf. That should not be a problem though.

 

Any idea about this weird behavior?

 

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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If you search for "release notes" using the quotes?

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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May 04, 2020 0
Explorer ,
May 04, 2020

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Ah with double quotes, it worked. Searched perfectly. Now is that a normal behavior? Why only with these terms? user wouldnt use double quotes he will direcctly type release notes.

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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Have you tried other two word searches to see if they work in the same way?

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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May 04, 2020 0
Explorer ,
May 04, 2020

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Yes, other 2 or more words search works without double quotes. Wonder whati s wrong with Release Notes :). Is it a blocked term somewhere in the project?

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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In Project Settings click Advanced next to the Language field. Delete Not.

 

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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May 04, 2020 0
Amebr LATEST
Adobe Community Professional ,
May 04, 2020

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My predecessor deleted the entire stopword list as it created more problems here than it solved. 🙂

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May 04, 2020 0