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RH 2019 - cannot resize topic windows

New Here ,
Jun 28, 2019

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I have been using RH for years and had to upgrade to RH 2019...not of my choice.  Is there any way other than changing the display properties on my laptop to resize the topic windows (panels)?  The cursor does have the edge grabs but when I drag to resize nothing happens.  Thank you.

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RH 2019 - cannot resize topic windows

New Here ,
Jun 28, 2019

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I have been using RH for years and had to upgrade to RH 2019...not of my choice.  Is there any way other than changing the display properties on my laptop to resize the topic windows (panels)?  The cursor does have the edge grabs but when I drag to resize nothing happens.  Thank you.

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Adobe Community Professional ,
Jun 28, 2019

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If you mean where I have shown, you can make the topic panel narrower by stretching the grey areas left and right. You can't make it narrower then a predetermined size but you can hide both panels.

screen.png

It's worth taking a look at the sample project RoboHelp Reimagined as that has a lot of information about using this new version.

Post edited to clarify which panels can be stretched.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Jun 28, 2019

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Thanks but my issue was re: expanding the windows not making them

narrow....cursor changes but can't resize. Tech support said it's my

display settings.

On Fri, Jun 28, 2019 at 11:37 AM Peter Grainge <forums_noreply@adobe.com>

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Adobe Community Professional ,
Jun 29, 2019

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Display settings will not change the functionality.

Do you mean expanding the two panes left and right of the authoring area (the grey panels rather than the white authoring area)?. If you do, then they should expand by dragging. Do you have the updates applied? You should be on 2019.0.7.

Otherwise as I said, you cannot make the grey areas narrower than the predetermined setting. What you can do is hide certain panels.

  1. Bottom left of the screen click the chevrons to.hide the panel between the Project Toolbar on the left and the authoring area.
  2. You can also hide it in a more useful way. If say Contents is open, click it again and it will hide. Click it again and it will display. It's a toggle. If you click another icon, that opens straight away.
  3. You can hide the Properties on the right by clicking the Toggle Right Pane icon.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Jun 29, 2019

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That's my point...I can't expand while dragging the cursor...it doesn't

expand. Therefore the pane where my content resides is very narrow unless

I remove the 'properties' window. See attached. This makes no sense to

me...if the cursor changes then you should be able to drag the window...I

cannot.

On Sat, Jun 29, 2019 at 3:43 AM Peter Grainge <forums_noreply@adobe.com>

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Adobe Community Professional ,
Jun 29, 2019

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Agreed it makes no sense and it is working on my machines, hence asking you

about updates. What is your version number?

Peter Grainge

www.grainge.org

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Jun 29, 2019

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version 2019.0.7

On Sat, Jun 29, 2019 at 9:39 AM Peter Grainge <forums_noreply@adobe.com>

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Adobe Community Professional ,
Jun 29, 2019

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My previous post was wrong. I can make the topic area narrower, not wider by dragging. As I originally indicated, there is a limit to how wide the content area can be made without hiding panels.

Just how narrow is the area you are seeing as it's not something I have seen anyone else comment on. Can you post a screenshot?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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Adobe Community Professional ,
Jun 29, 2019

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You can always submit a feature request to change the behaviour.

Please follow this link to request features. The more people who do so, the higher it gets prioritised.

https://tracker.adobe.com

Post the link to that feature request in this thread and others can vote for it.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Jun 29, 2019

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Thanks. Im out of my office right now but I did attach a screenshot in my prior email.

Sent from my iPhone

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Adobe Community Professional ,
Jun 29, 2019

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You can't email screenshots. You have to log in to the forum.

Peter Grainge

www.grainge.org

@petergrainge

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New Here ,
Jun 29, 2019

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ok...thanks....will do.

On Sat, Jun 29, 2019 at 1:42 PM Peter Grainge <forums_noreply@adobe.com>

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New Here ,
Jun 30, 2019

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See screenshot below showing narrow pane in middle where my content is located...and cursor that looks like I can drag windows but can't.

bb robohelp 1.JPG

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Adobe Community Professional ,
Jun 30, 2019

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Crikey. What screen size is that and what resolution?

Peter Grainge

www.grainge.org

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New Here ,
Jun 30, 2019

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I do have an older monitor...I think it's 17"...resolution is 1280 x 1024

and I do have a custom scale factor of 112%...but I can "drag" corners of

windows in all other programs....including the software for the company I

work for....to resize windows even with my odd display configuration.

On Sun, Jun 30, 2019 at 10:16 AM Peter Grainge <forums_noreply@adobe.com>

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Adobe Community Professional ,
Jun 30, 2019

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Having seen your screenshot and by changing to that resolution I can see why this is such a problem for you.. You will have to report the bug as I suggested and for now you will have to hide panels as suggested.

I think the best method would be the second one I suggested.

You can also hide it in a more useful way. If say Contents is open, click it again and it will hide. Click it again and it will display. It's a toggle. If you click another icon, that opens straight away.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Jun 30, 2019

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Thanks for your help!

Sent from my iPhone

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New Here ,
Jul 02, 2019

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Peter:

How/where do I report a bug with Robohelp 2019 per your suggestion?

Barb

On Sun, Jun 30, 2019 at 10:49 AM Peter Grainge <forums_noreply@adobe.com>

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Adobe Community Professional ,
Jul 02, 2019

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The link is above in the thread but no need, I have already alerted them.

Peter Grainge

www.grainge.org

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Jul 02, 2019

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Thank you!

On Tue, Jul 2, 2019 at 10:32 AM Peter Grainge <forums_noreply@adobe.com>

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