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RH 2019 | Output possible missing files

Explorer ,
Oct 11, 2018

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Hello,

My dev team is trying to work with WebHelp output from the new 2019 RoboHelp.

They tell me there are 2 missing js files.

whtagdata.js

glo.new.js

I can confirm that these files do not exist anywhere in the project folders or output folders. 

Are these files necessary?

If yes, they're auto generated so what have I done wrong in the Output settings?

Can anyone here help with this disconnect?

Thank you

This happened because dev team didn't have the new CHIs for RH 2019.

The CHI folder is included when you install RH2019 and is probably in your c drive.

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RH 2019 | Output possible missing files

Explorer ,
Oct 11, 2018

Copy link to clipboard

Copied

Hello,

My dev team is trying to work with WebHelp output from the new 2019 RoboHelp.

They tell me there are 2 missing js files.

whtagdata.js

glo.new.js

I can confirm that these files do not exist anywhere in the project folders or output folders. 

Are these files necessary?

If yes, they're auto generated so what have I done wrong in the Output settings?

Can anyone here help with this disconnect?

Thank you

This happened because dev team didn't have the new CHIs for RH 2019.

The CHI folder is included when you install RH2019 and is probably in your c drive.

TOPICS
New UI

Views

393

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 11, 2018 0
Explorer ,
Oct 18, 2018

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This happened because dev team didn't have the new CHIs for RH 2019.

The CHI folder is included when you install RH2019 and is probably in your c drive.

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Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Oct 18, 2018 0