RH11 - all changes disappeared

New Here ,
Feb 17, 2016 Feb 17, 2016

Copy link to clipboard

Copied

All of the changes I had input to RH11 for yesterday's deployment have vanished from one version of my user guide. Any graphic or text changes - all gone. I save constantly, and I have a backup on GIT.

The updated graphics appear in the images folder, but RH does not have the changed graphics on the topic pages - it has reverted back to the version before any changes were made. Now, we did have several power outages this week and last weekend, but I had everything saved prior to that. I may have left RH open over the weekend, so I am wondering if the power outages would have an affect on my topics? Seems unlikely, but I just can't figure this out.

For the other user guide, it looks as though the changes are there, but it does not recognise my changes to the TOC, even though when I generate locally, the TOC is changed as it should be.

Any light someone can shine on this issue would be appreciated.

Thanks,

Pam

TOPICS
HTML

Views

147

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 17, 2016 Feb 17, 2016

Copy link to clipboard

Copied

If the TOC changes are showing when opened locally but not on a web server, you might be suffering from "sticky cache" (tm).

Trying clearing your browser cache, closing all browser windows and re-opening the website.

If this resolves it, try talking to your web IT guys - I'm sure there are settings that can help minimise the effect, but I don't know what they are.

Likes

translate

Translate

Translate

Report

Report