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RH2017 drag and drop hyperlinking broke with version 13.0.2.234

New Here ,
Jul 09, 2019

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I'm not sure when my RH updated but on version 2017 13.0.2.234 my ability to drag and drop a topic or bookmark as a hyperlink into a topic is not working. A co-worker is also using RH 2017 but her version is 13.0.0.257 and the drag and drop hyperlinking works. Does anyone know if there is patch to fix this or do I have to use the long road to create a hyperlink from the menu? Can the version update be removed and put back to the previous version?

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RH2017 drag and drop hyperlinking broke with version 13.0.2.234

New Here ,
Jul 09, 2019

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I'm not sure when my RH updated but on version 2017 13.0.2.234 my ability to drag and drop a topic or bookmark as a hyperlink into a topic is not working. A co-worker is also using RH 2017 but her version is 13.0.0.257 and the drag and drop hyperlinking works. Does anyone know if there is patch to fix this or do I have to use the long road to create a hyperlink from the menu? Can the version update be removed and put back to the previous version?

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Adobe Community Professional ,
Jul 09, 2019

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Dragging a topic should be fine in your version, it is working for me.

First try just deleting the CPD as that often fixes things you wouldn't expect.

Then try in another project.

See how that goes first.

You can't uninstall the patch, only uninstall and reinstall but that's straightforward.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Jul 10, 2019

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Thank you Peter that fixed it.

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Adobe Community Professional ,
Jul 10, 2019

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Which one?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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rtkwolf LATEST
New Here ,
Jul 10, 2019

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Sorry, recreating the CPD file.

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