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RH2017 Responsive HTML5 DHTML Text not working correctly?

New Here ,
Mar 26, 2017

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Hi there,

I'm using the Ocean layout with the DHTML effects 'Expanding Text' and 'DropDown Text'. When the effect is activated and the text exceeds the screen re-estate, the scroll bar does not increase, (i.e. the text is truncated). Is there a work-around to this issue? This issue doesn't appear when using the Azure Blue layout.

Thanks, Tyson.

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RH2017 Responsive HTML5 DHTML Text not working correctly?

New Here ,
Mar 26, 2017

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Hi there,

I'm using the Ocean layout with the DHTML effects 'Expanding Text' and 'DropDown Text'. When the effect is activated and the text exceeds the screen re-estate, the scroll bar does not increase, (i.e. the text is truncated). Is there a work-around to this issue? This issue doesn't appear when using the Azure Blue layout.

Thanks, Tyson.

Topics

HTML5 layout

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517

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Adobe Community Professional ,
Mar 27, 2017

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I see the same when tested. Please report it as a bug.

Please follow this link to report bugs and request features. The more people who do so, the higher it gets prioritised.

https://tracker.adobe.com


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Engaged ,
Mar 29, 2017

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We're experiencing the exact same issue with the Ocean layout as well. Logged a bug.

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Adobe Community Professional ,
May 04, 2017

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Update 1 has been released for RoboHelp. See if that fixes this problem.

You may need to delete the existing version of the layout and select again. If you have customised, then test in a simple new project or one of the samples.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Explorer ,
Mar 21, 2018

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Hello, jumping on this thread as it may be the answer to my question. I've just (finally) upgraded to RH2017 from RH10, and have been playing with the various multiscreen and responsive layouts to recommend to a client. The Ocean layout was deprecated in update 2, but is still available for download. Does anyone know why it was deprecated, i.e. if it was due to the above issue? Is it safe to download or should I stick to the ones that I can access in RH?

Thanks,

Laurie

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Adobe Community Professional ,
Mar 21, 2018

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Ocean was dropped because of the issues found here and elsewhere.

Make sure you have applied Update 2 to RoboHelp 2017 and then use only the ones you can select in RoboHelp.

I suggest you forget multiscreen as going forward responsive is getting more focus. It's easier to work with and the size of the generated output is much smaller. With multiscreen you get an output for each device type, with responsive you just get one that works on all devices.

The RoboHelp Tour on my site is an example of responsive help using the Azure Blue layout.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Explorer ,
Mar 22, 2018

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Thank you Peter, I appreciate your help as always! Your RoboHelp Tour page has been one of my resources this week 

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