RH2019 Frameless: Hyperlinks in footer topic are dead in output

Engaged ,
Jan 31, 2020

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Running RoboHelp 2019 new, update 10

Generating Frameless output, with Orange skin

 

Created a custom footer, as a topic in RoboHelp.

Inserted several links to other topics I created in RoboHelp (e.g., Terms of Use, Privacy Policy, Search Tips).

Assigned my custom footer topic for the home page and topic pages in the skin editor.

Generated output.

Viewed output in web browser.

The custom footer appears correctly when viewing/accessing home page and topics.

Links in the footer are present, but if I click on any of them, I get following error:

 

Your file was not found

It may have been moved or deleted.

ERR_FILE_NOT_FOUND

 

Here's the URL of the link target, copied from the browser address window:
file:///C:/Users/RoboFan/Documents/My%20RoboHelp%20Projects/outputs/Trailfinder/Frameless/template/trailfinder/search-tips.htm

 

Here's the HTML code for the hyperlink, as it appears in the footer topic in the RoboHelp project:
<a class="topic" href="../search-tips.htm">Search Tips</a>

 

I looked at footer links in a brand new, template project (created by RoboHelp), but those footer links point to example.com.

 

Thoughts? 

 

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RH2019 Frameless: Hyperlinks in footer topic are dead in output

Engaged ,
Jan 31, 2020

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Running RoboHelp 2019 new, update 10

Generating Frameless output, with Orange skin

 

Created a custom footer, as a topic in RoboHelp.

Inserted several links to other topics I created in RoboHelp (e.g., Terms of Use, Privacy Policy, Search Tips).

Assigned my custom footer topic for the home page and topic pages in the skin editor.

Generated output.

Viewed output in web browser.

The custom footer appears correctly when viewing/accessing home page and topics.

Links in the footer are present, but if I click on any of them, I get following error:

 

Your file was not found

It may have been moved or deleted.

ERR_FILE_NOT_FOUND

 

Here's the URL of the link target, copied from the browser address window:
file:///C:/Users/RoboFan/Documents/My%20RoboHelp%20Projects/outputs/Trailfinder/Frameless/template/trailfinder/search-tips.htm

 

Here's the HTML code for the hyperlink, as it appears in the footer topic in the RoboHelp project:
<a class="topic" href="../search-tips.htm">Search Tips</a>

 

I looked at footer links in a brand new, template project (created by RoboHelp), but those footer links point to example.com.

 

Thoughts? 

 

Adobe Community Professional
TOPICS
New UI

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360

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Jan 31, 2020 0
Adobe Community Professional ,
Feb 02, 2020

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In a new project the skin has homepagefooter.htm as the default footer. If you use the browse icon alongside you will see it is in the publish folder in your project. I guess you could link to that file and edit it in RoboHelp but I didn't try. It was easier for me to open it in Dreamweaver. I then changed the Contact URL to my own site and generated an output. It worked as expected.

 

Maybe if you put your topic in that folder and then browse to it, it will then work for you. Let us know.


www.grainge.org

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Feb 02, 2020 0
Engaged ,
Feb 03, 2020

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No go. My goal is to have the footer links target/open other topics in the help project - not an external website. While I can edit the output so the hyperlinks will open the target topics, the content in the target topics is displayed without any styling applied (no CSS - just plain Times New Roman) and it takes up the entire browser (no RoboHelp "help" framework - that is, no header, no left panel (TOC/Index/Search/Filter), no right panel (mini-toc, favorites, print, etc.), no footer, etc.).

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Feb 03, 2020 0
Adobe Community Professional ,
Feb 03, 2020

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Have you tried a relative link to where the topic will be on the server?

 

I'll give the problem another try but it will not be today?


www.grainge.org

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Feb 03, 2020 0
Engaged ,
Feb 03, 2020

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Yes, I tried relative links. They'll load, but I still have to manually copy/paste them into the output. Also, they still don't load within the RH help output construct. The target links only open as a completely unformatted html page. 

 

I appreciate your attention on this, Peter. Thank you!

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Feb 03, 2020 0
Adobe Community Professional ,
Feb 03, 2020

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Rename the supplied page and then save your file there. Does that work?

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Feb 03, 2020 0