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RH2019 printed output cuts text at page breaks

Explorer ,
Apr 23, 2019

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Using RH2019 and printed documentation output. When a topic goes on to a new page, the text is cut in half horizontally, as shown in the image here. I made it so that there are no page breaks within <p> tags (and other tags), and added top margins to those tags, to no avail. Does anyone have any thoughts on how I can avoid this? Thank you!

2019-04-23_14-14-56.png

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Correct answer by Peter Grainge | Adobe Community Professional

Can you create a mini project that has this problem and send it to me? See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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RH2019 printed output cuts text at page breaks

Explorer ,
Apr 23, 2019

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Using RH2019 and printed documentation output. When a topic goes on to a new page, the text is cut in half horizontally, as shown in the image here. I made it so that there are no page breaks within <p> tags (and other tags), and added top margins to those tags, to no avail. Does anyone have any thoughts on how I can avoid this? Thank you!

2019-04-23_14-14-56.png

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

Can you create a mini project that has this problem and send it to me? See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Documentation

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Adobe Community Professional ,
Apr 23, 2019

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This is the new RoboHelp 2019, not 2019 Classic and you have all updates applied, correct?

Have you tried adjusting the PDF settings in the preset?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Explorer ,
Apr 24, 2019

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Hi Peter - Yes, this is the new RH 2019, not classic, with the latest update. I tried changing PDF settings, and master page layout. These do impact the output as expected, but the first line is still cut horizontally. Thank you

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Adobe Community Professional ,
Apr 24, 2019

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Can you create a mini project that has this problem and send it to me? See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Explorer ,
Apr 24, 2019

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Peter, Thank you for your help. In making a new project, I found that there is now a pdf master page with its own style sheets. (I've been working with a project that I upgraded from RH2017 when RH2019 first came out, so the latest release upgrade didn't import those into my existing project.) With a bit of hunting, I was able to duplicate my issue in a new project when I used the stylesheet from my existing project. I still don't know what the issue is in my stylesheet as it worked in RH2017, but I am adding my styles back in one-by-one and will be able to get the look I want without the text problem. Thank you for steering me in the right direction!

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