RH2020 Chatbot Preset

[#1]

Hi

Is there a way to change the height, logo, background color of the chat window, etc?

The Chatbot output only gives three options - General, Content and Dialoglow.  

[#2]

Hi

Is there a way to change the height, logo, background color of the chat window, etc?

The Chatbot output only gives three options - General, Content and Dialoglow.  

[#3]

I believe that is down to the chatbot engine you use.

[#4]

I don't think it needs to be done in Dialogflow.

Once the chatbot preset is generated, RH displays as folder called Chatbot Styles. But this is viewable only once the output is generated. This folder contains chatbot.css file.  Editing the output css file is not the easy way out because everytime I generate an ouput I will have to keep editing the css file too.

Also, is it possible to get the Chatbot in the Topic pages too? 

[#5]

I have just found out a bit more. I'll reply more fully later but in short you would need to find chatbot.css in the output and manually edit that.

[#6]

The way chatbot works is you create the content using Microcontent. When you generate a Chatbot output, the content is pushed to the Dialogflow server that RoboHelp is configured to use.. From there you retrieve it using an agent such as Alexa, Siri, Facebook Messenger or the sample that RoboHelp provides.

The code for the sample agent is in the Dialogflow screen. It will be moved from there to another screen as that is misleading, the code there is nothing to do with Dialogflow. For your purposes, ignore the Dialogflow options but don't remove the code.

Any customisation has to be done in the files in the Chatbot output.

I will publish a link later to the webinar that Adobe produced about this area.

[#7]

https://microcontent-authoring-in-robohelp.meetus.adobeevents.com/