RH2020: Failed to generate PDF

Aug 06, 2020

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Using RH 2020 and I'm unable to generate PDF output.  It works with RH 2019.

 

Suggestions???

 

r_laviolette_1-1596724227743.png

Thanks,

Rene.

I suspect you haven't seen the installation requirements. See PDF Output in the 2020 section of the RoboHelp Tour on my site.

 

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RH2020: Failed to generate PDF

Aug 06, 2020

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Using RH 2020 and I'm unable to generate PDF output.  It works with RH 2019.

 

Suggestions???

 

r_laviolette_1-1596724227743.png

Thanks,

Rene.

I suspect you haven't seen the installation requirements. See PDF Output in the 2020 section of the RoboHelp Tour on my site.

 

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Aug 06, 2020 0
Aug 06, 2020

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I suspect you haven't seen the installation requirements. See PDF Output in the 2020 section of the RoboHelp Tour on my site.

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Aug 06, 2020 0
Aug 06, 2020

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Thanks!!!

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Aug 06, 2020 0
Oct 05, 2020

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I am having the same problem. I installed Java 1.8.0_261, as stated in Peter's RoboHelp Tour, but I am still getting the message "Java not found" in the output log. Is there anything else I have to configure? Do I have to enter the path somewhere?

Thanks for any help!

Karin

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Oct 05, 2020 0
Oct 05, 2020

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The only other reason it fails with that reason that I know of is installing the wrong version, 32 bit instead of 64 bit or suchlike.

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Oct 05, 2020 1
Oct 05, 2020

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Thanks Peter, that apparently was the case.

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Oct 05, 2020 0