RH2020 > Importing Word files: Spaces between words in the file name are converted to underscores

New Here ,
Jan 22, 2021 Jan 22, 2021

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Hi - wondering if anybody can help as I am fairly new to RH (started with 2020).

When importing Word files, spaces between words in the file name are replaced with underscores in the Topic name in RH. When I generate the output, the underscores are showing in the button labels in my frameless skin.

I do not want the underscores to show (I want spaces between the words used in the button labels).

lburish_1-1611351123405.png

 

Any help would be appreciated!

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Classic, Output presets

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Adobe Community Professional ,
Jan 23, 2021 Jan 23, 2021

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You have tagged your post Classic but 2020 doesn't come with a Classic version, you are working with the new UI. I will correct that later.

 

It would help if you could show a bit more of the screen to see where this button is appearing.

 

Also please go to the Help menu and confirm which version you are on. The latest is 2020.3. If you are not on that, please see this post before trying to update.

 

I think there may have been a bug but I'm not sure it will correct things already set up. Post back and then I can help you more.

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New Here ,
Jan 25, 2021 Jan 25, 2021

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Thank you for your response! Sorry about the "classic" tag.

I did have to upgrade to 2020.3. After completing the upgrade, I generated my Frameless output again and unfortunately, the underscores were still present (see screen image). The underscores do not display in RH (I think I initially reported they did show in RH), but they DO display in the Frameless output.  I should also reiterate there are not underscores used in the file name of the Word files I'm importing.  I noticed that the corresponding html pages RH creates do contain underscores. I guess I am going to have to try and create it from scratch in the updated version of RH and see how that works.

lburish_0-1611560214592.png

lburish_1-1611560242612.png

 

 

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Adobe Community Professional ,
Jan 25, 2021 Jan 25, 2021

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Try creating a new section in the TOC. My suspicion is the bug has been corrected to stop this happening to anything new but does not correct existing sections.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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New Here ,
Jan 27, 2021 Jan 27, 2021

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I had to recreate the items (including the customized skin) to achieve the desired output. There may have been a way of altering the existing, customized skin, but I feel it was faster to just start from scratch and eliminate the chance of having any unexpected hiccups pop up as the project progressed. 

Thank you for your assistance!

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