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RH2020 Rollout

Explorer ,
Jul 28, 2020

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How does one get their hands on RH2020? I am a subscription user and on the latest version of RH2019 (release 14), but can't see any path to go any further. The marketing documentation would seem to hint that it is out and available, but I'll be darned if I can find it anywhere. 

 

I'm particularly anxious to try it in a desperate and probably delusional hope that improvements have been made to PDF output generation. After several support cases and "resolutions" that never last for more than a few hours, I'm growing extremely frustrated with this aspect of 2019. 

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RH2020 Rollout

Explorer ,
Jul 28, 2020

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How does one get their hands on RH2020? I am a subscription user and on the latest version of RH2019 (release 14), but can't see any path to go any further. The marketing documentation would seem to hint that it is out and available, but I'll be darned if I can find it anywhere. 

 

I'm particularly anxious to try it in a desperate and probably delusional hope that improvements have been made to PDF output generation. After several support cases and "resolutions" that never last for more than a few hours, I'm growing extremely frustrated with this aspect of 2019. 

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Jul 28, 2020 1
Adobe Community Professional ,
Jul 28, 2020

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I'm not sure but I have asked someone who will know. It will likely not be until tomorrow.

 

You could try logging into your account to see if there is something there.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Jul 28, 2020 0
Adobe Community Professional ,
Jul 29, 2020

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I believe all you need to do is download the trial and install it. When you log in with your Adobe ID, that should automatically know you are licensed.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Jul 29, 2020 1
Explorer ,
Jul 29, 2020

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That just might work. Thanks as always, Peter. 

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Jul 29, 2020 0