Robohelp 10 error

[MarceloJR]

Hi from Argentina people

Im using robohelp 10 and receive the followin error when i generate

Problem signature:

Problem Event Name:                        APPCRASH

Application Name:                             RoboHTML.exe

Application Version:                           10.0.1.292

Application Timestamp:                     51493787

Fault Module Name:                          HtmSingleSourceWebHelp.dll

Fault Module Version:                        10.0.0.287

Fault Module Timestamp:                  4ff35883

Exception Code:                                  c0000005

Exception Offset:                                000448b0

  OS Version:                                          6.1.7601.2.1.0.256.4

Locale ID:                                             11274

Additional Information 1:                  0a9e

Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

Additional Information 3:                  0a9e

Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\windows\system32\en-US\erofflps.txt

Problem signature:

Problem Event Name:                        APPCRASH

Application Name:                             RoboHTML.exe

Application Version:                           10.0.1.292

Application Timestamp:                     51493787

Fault Module Name:                          ntdll.dll

Fault Module Version:                        6.1.7601.17725

Fault Module Timestamp:                  4ec49b60

Exception Code:                                  c0150010

Exception Offset:                                00083fbe

  OS Version:                                          6.1.7601.2.1.0.256.4

Locale ID:                                             11274

Additional Information 1:                  3dd1

Additional Information 2:                  3dd156e4d629d5d7ea2a807e9d678dae

Additional Information 3:                  9ecf

Additional Information 4:                  9ecfb4d8f2e30f707facc6edceabc2c7

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\windows\system32\en-US\erofflps.txt

Thanks in advance

MarceloJR

[Captiv8r]

HI there

Perhaps try creating a different user account on the computer and install again under the new user account?

Cheers... Rick