Highlighted

Robohelp 10 error

New Here ,
Aug 14, 2015

Copy link to clipboard

Copied

Hi from Argentina people

Im using robohelp 10 and receive the followin error when i generate

Problem signature:

Problem Event Name:                        APPCRASH

Application Name:                             RoboHTML.exe

Application Version:                           10.0.1.292

Application Timestamp:                     51493787

Fault Module Name:                          HtmSingleSourceWebHelp.dll

Fault Module Version:                        10.0.0.287

Fault Module Timestamp:                  4ff35883

Exception Code:                                  c0000005

Exception Offset:                                000448b0

  OS Version:                                          6.1.7601.2.1.0.256.4

Locale ID:                                             11274

Additional Information 1:                  0a9e

Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

Additional Information 3:                  0a9e

Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\windows\system32\en-US\erofflps.txt

Problem signature:

Problem Event Name:                        APPCRASH

Application Name:                             RoboHTML.exe

Application Version:                           10.0.1.292

Application Timestamp:                     51493787

Fault Module Name:                          ntdll.dll

Fault Module Version:                        6.1.7601.17725

Fault Module Timestamp:                  4ec49b60

Exception Code:                                  c0150010

Exception Offset:                                00083fbe

  OS Version:                                          6.1.7601.2.1.0.256.4

Locale ID:                                             11274

Additional Information 1:                  3dd1

Additional Information 2:                  3dd156e4d629d5d7ea2a807e9d678dae

Additional Information 3:                  9ecf

Additional Information 4:                  9ecfb4d8f2e30f707facc6edceabc2c7

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\windows\system32\en-US\erofflps.txt


Thanks in advance

MarceloJR

Views

152

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Robohelp 10 error

New Here ,
Aug 14, 2015

Copy link to clipboard

Copied

Hi from Argentina people

Im using robohelp 10 and receive the followin error when i generate

Problem signature:

Problem Event Name:                        APPCRASH

Application Name:                             RoboHTML.exe

Application Version:                           10.0.1.292

Application Timestamp:                     51493787

Fault Module Name:                          HtmSingleSourceWebHelp.dll

Fault Module Version:                        10.0.0.287

Fault Module Timestamp:                  4ff35883

Exception Code:                                  c0000005

Exception Offset:                                000448b0

  OS Version:                                          6.1.7601.2.1.0.256.4

Locale ID:                                             11274

Additional Information 1:                  0a9e

Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

Additional Information 3:                  0a9e

Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\windows\system32\en-US\erofflps.txt

Problem signature:

Problem Event Name:                        APPCRASH

Application Name:                             RoboHTML.exe

Application Version:                           10.0.1.292

Application Timestamp:                     51493787

Fault Module Name:                          ntdll.dll

Fault Module Version:                        6.1.7601.17725

Fault Module Timestamp:                  4ec49b60

Exception Code:                                  c0150010

Exception Offset:                                00083fbe

  OS Version:                                          6.1.7601.2.1.0.256.4

Locale ID:                                             11274

Additional Information 1:                  3dd1

Additional Information 2:                  3dd156e4d629d5d7ea2a807e9d678dae

Additional Information 3:                  9ecf

Additional Information 4:                  9ecfb4d8f2e30f707facc6edceabc2c7

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\windows\system32\en-US\erofflps.txt


Thanks in advance

MarceloJR

Views

153

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Captiv8r LATEST
LEGEND ,
Aug 14, 2015

Copy link to clipboard

Copied

HI there

Perhaps try creating a different user account on the computer and install again under the new user account?

Cheers... Rick

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...