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RoboHelp 10: Problem with moving to a new computer (1. project created in previous version of RH, 2. cpd-file)

New Here ,
Feb 08, 2016

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I have been using RoboHelp 10 on a Windows 7 Computer for 2 years. Now I want to use it on a new Computer (Windows 7 as well) and installed RoboHelp 10 on it. When I try to open my Project, it says that the project file has been created in a previous version of RoboHelp and that I need to update it. When I do so, I get a message, that my cpd-file is corrrupt and that I need to delete it and start the project again. When I do so, the same error pops up (corrupt cpd-file).

I would be grateful for any ideas on this issue.

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RoboHelp 10: Problem with moving to a new computer (1. project created in previous version of RH, 2. cpd-file)

New Here ,
Feb 08, 2016

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I have been using RoboHelp 10 on a Windows 7 Computer for 2 years. Now I want to use it on a new Computer (Windows 7 as well) and installed RoboHelp 10 on it. When I try to open my Project, it says that the project file has been created in a previous version of RoboHelp and that I need to update it. When I do so, I get a message, that my cpd-file is corrrupt and that I need to delete it and start the project again. When I do so, the same error pops up (corrupt cpd-file).

I would be grateful for any ideas on this issue.

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LEGEND ,
Feb 08, 2016

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Hi there

See if the video below helps you solve it.

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New Here ,
Feb 08, 2016

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Thank you for your reply. Unfortunately it didn't work. Still the same error message

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New Here ,
Feb 08, 2016

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It might be relevant that the project is in source control and also used/edited by a co-worker (but not when I tried to open the project on the new computer). Also, on the old Computer it still works perfectly fine.

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New Here ,
Feb 08, 2016

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I don't know what I did, but now it works. Problem solved

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