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RoboHelp 2015 Creates Multiple Files Ending with #bookmark_name When Using SharePoint for Version Control

New Here ,
Feb 07, 2018

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We are using RoboHelp 2015, and SharePoint for Version Control, so that 4 of us can access the same project. Sometimes (not every time) when we create bookmarks, RoboHelp creates these files that just add the #bookmark_names over and over until the file name is too long. When this error occurs, the only work around we have found is to manually close RoboHelp via Task Manager, delete the extra files from the local version of the project, and reopen, hoping it doesn't happen again.

Does anyone have any insight as to why this happens or how we can make it stop?

Images:  Imgur: The magic of the Internet

Edit:  This problem occurs in both an old, very large and disorganized project, and a brand new created, very small project. So I do not believe the error is project-specific.

Message was edited by: Jessica Mayfield

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RoboHelp 2015 Creates Multiple Files Ending with #bookmark_name When Using SharePoint for Version Control

New Here ,
Feb 07, 2018

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We are using RoboHelp 2015, and SharePoint for Version Control, so that 4 of us can access the same project. Sometimes (not every time) when we create bookmarks, RoboHelp creates these files that just add the #bookmark_names over and over until the file name is too long. When this error occurs, the only work around we have found is to manually close RoboHelp via Task Manager, delete the extra files from the local version of the project, and reopen, hoping it doesn't happen again.

Does anyone have any insight as to why this happens or how we can make it stop?

Images:  Imgur: The magic of the Internet

Edit:  This problem occurs in both an old, very large and disorganized project, and a brand new created, very small project. So I do not believe the error is project-specific.

Message was edited by: Jessica Mayfield

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Feb 07, 2018 0
Amebr LATEST
Adobe Community Professional ,
Feb 07, 2018

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I found this but I'm not sure it will help you much:

RH10: Importing/Renaming File Creates Recursive Bookmarks?

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Feb 07, 2018 0