Hello, our team has started to see an issue with RoboHelp 2015 and updating from Microsoft Word files. When I make a change to a Word document and try to update in RoboHelp I get an error saying "Import Session Failed (0x80004005), If this error continues contact Technical Support".
- We're seeing this issue on installs of RH2015 on Windows 7 and Windows 10.
- The problem exists on any file I try and update, even in two separate RH projects.
- Environment I'm running is Windows 10 64bit, Office 365 64bit, and RoboHelp 2015
- I've updated everything in Windows and RoboHelp (running RH 184.108.40.2060).