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RoboHelp 2015 Index question

Community Beginner ,
Feb 26, 2016

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When I use Responsive HTML5 Output none of my child index topics will load.

All Index entries load in WebHelp format.

This little icon will turn all day long…
nothing comes up in my INDEX.
Machine generated alternative text:Filter Keywords Loading...

Here is what I get in Responsive HTML5 Parent Project

Topics

HTML5 layout

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RoboHelp 2015 Index question

Community Beginner ,
Feb 26, 2016

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When I use Responsive HTML5 Output none of my child index topics will load.

All Index entries load in WebHelp format.

This little icon will turn all day long…
nothing comes up in my INDEX.
Machine generated alternative text:Filter Keywords Loading...

Here is what I get in Responsive HTML5 Parent Project

Topics

HTML5 layout

Views

531

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Adobe Community Professional ,
Feb 29, 2016

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Thread moved to correct forum. Existing links to the thread will still work.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Community Beginner ,
Feb 29, 2016

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Thank you Peter, I have correct my discussion link.

I wonder if this might help:

INDEX CODE:
When not clicked on:
<a title="Index" class="idx" href="#" data-attr="title:@KEY_LNG.Index; href: '#'" data-class="active: @KEY_ACTIVE_TAB == 'idx'" data-click="$mc.toggleActiveTab('idx')" data-if="KEY_FEATURE.idx"> </a>
INDEX CODE:
When I click on Index to load:
<a title="Index" class="idx active" href="#" data-attr="title:@KEY_LNG.Index; href: '#'" data-class="active: @KEY_ACTIVE_TAB == 'idx'" data-click="$mc.toggleActiveTab('idx')" data-if="KEY_FEATURE.idx"> </a>

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LEGEND ,
Feb 29, 2016

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HI there

Are you testing this on your local C drive or from a web server?

If from a web server, how did your files get copied to the server?

Cheers... Rick

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Community Beginner ,
Feb 29, 2016

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Hi Rick,

Project is written and compiled on my C drive.  Then all the folders are copied and pasted into a web server on our network.

Mike

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LEGEND ,
Feb 29, 2016

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Sooo, you are testing from your web server?

Does the same thing happen when you test from your local c drive?

If things behave normally when testing from C, I'd suspect an issue with the copy process or with the actual setup of the web server.

Cheers... Rick

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Community Beginner ,
Feb 29, 2016

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Yes, I am testing from the webserver.
When I open on the  drive I get this popup...
Then I click to allow the blocked content
Then project successfully loads to the CONTENTS and all links to the topics work fine.
Then I click on the INDEX and I get this:

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Adobe Community Professional ,
Mar 01, 2016

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Try two things.

1] Does it happen with the sample projects? Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.

2] Try a new and different layout.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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