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I am trying to create a topic that links to a webpage in Robohelp 2015 using the responsive HTML5 output; however, whenever I view the output and select the topic, I get the error listed below the TOC Page Properties screenshot. The link works if I paste it into a browser, though. Can anyone help me understand what I'm doing wrong? I often do this in Robohelp 10.
Additional info: I want this webpage to be displayed without opening in a separate window.
Thanks in advance for your help!
Where I'm pasting the web address
ERROR
The page cannot be foundThe page you are looking for might have been removed, had its name changed, or is temporarily unavailable.Please try the following:
HTTP Error 404 - File or directory not found. |
I figured it out. Rookie mistake. For anyone experiencing the same, click the drop down arrow next to "Link to:" and select web address. For some reason, Rh doesn't recognize that it is a web address unless you do this.
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I figured it out. Rookie mistake. For anyone experiencing the same, click the drop down arrow next to "Link to:" and select web address. For some reason, Rh doesn't recognize that it is a web address unless you do this.
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That's correct. Just one note: this isn't a RoboHelp problem. It's the browser that can't make out that you're linking to a web address. (Though RH could probably be more helpful by adding the missing information for you.)
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I'm wondering if Jacob simply pasted something like SomeSite.com into the hyperlink field. Seems when you do that RoboHelp doesn't really understand it needs other stuff. But if you paste www.SomeSite.com, RoboHelp then prefixes it automatically with http:// because it understands that www is linking to the web.
Note I'm generically referring to just pasting into the hyperlink dialog without specifically choosing the drop-down.
Cheers... Rick
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I included the full web address. I am used to Robohelp 10 recognizing that, but I don't think Rh 2015 does.