RoboHelp 2017 - Indoigo layout - breadcrumbs not working

New Here ,
Aug 01, 2017 Aug 01, 2017

Copy link to clipboard

Copied

Hi there,

Currently, I'm using an Indigo layout for my project, which builds breadcrumbs pretty well by default. Hovewer, It's not possible to move anywhere around my Help by clicking the breadcrumb links. They look like links, but seem not to be working. For example, clicking Section One in the breadcrumbs area does nothing, while clicking Section One in TOC opens the corresponding default topic for this folder.

Any idea how to fix it?

RH_2017_indigo_breadcrumbs.png

Views

693

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 01, 2017 Aug 01, 2017

Copy link to clipboard

Copied

Hi,

From the image you have shared it looks like you are opening the topic from toc by clicking it. In your case there is a book without link having topics inside it. Section One does not have link to any topic and that is why, clicking it in breadcrumb does nothing and clicking it in toc will expand/close this book.

To check the link of Section One, Go to Table of contents pod.

Select the entry and right-click>properties

Now you can see that there is option to link the book with some topic.

Once you link it with some topic then it will start working.

Let me know if you need any help.

Thanks and Regards,
Surbhi MaheshwariRoboHelp Team

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 01, 2017 Aug 01, 2017

Copy link to clipboard

Copied

HI Surbhi, unfortunately your assumption is not correct. Section One folder does have a default topic set. Any other ideas how to fix it?

RH_2017_indigo_breadcrumbs-2.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 01, 2017 Aug 01, 2017

Copy link to clipboard

Copied

This case is working correctly at my end. When a book has link then it opens from breadcrumb as well.

Let me know your RH Build number from Help>About RoboHelp

I will investigate and let you know.

Regards,
Surbhi Maheshwari

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 01, 2017 Aug 01, 2017

Copy link to clipboard

Copied

It's RoboHelp 2017 (13.0.0.257)

Many thanks! Looking forward to your answer.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 01, 2017 Aug 01, 2017

Copy link to clipboard

Copied

Hi there

We need some clarification on this. You said: "Section One folder does have a default topic set"

While sometimes the TOC structure is represented by a folder icon and the items in the TOC may reside in a folder inside your project, I'm unclear on what you are meaning with this. In RoboHelp, you may nominate any HTML Topic page to be the "Default Topic", there is no concept of a default topic for any given folder.

Are you able to clarify what you mean with this?

Thanks... Rick

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 01, 2017 Aug 01, 2017

Copy link to clipboard

Copied

Hi Rick,

"Section One folder does have a default topic set" - this means that this folder (book) in TOC has a selected Book with Link check box and it has a defined topic that should open when someone clicks Section One in TOC.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 02, 2017 Aug 02, 2017

Copy link to clipboard

Copied

Hello,

I have same issue as olkkka. It's quite urgent to get it resolved asap. Will there be any follow up on this? Captiv8r surbhi_maheshwari

Thanks heaps!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 02, 2017 Aug 02, 2017

Copy link to clipboard

Copied

Hi,

This issue is fixed in patch one release of RH 2017.

Follow these steps:

Go to Help> Updates

Update the RoboHelp.  BUild number will be 13.0.1.279

In your project select a new indigo layout from gallery and generate HTML5.

It should work fine.

Let me know how it goes.

Thanks and Regards,
Surbhi Maheshwari

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 02, 2017 Aug 02, 2017

Copy link to clipboard

Copied

Surbhi,

So it went not quite successful. I followed all the advised steps, however, the issue seems to be not resolved in 13.0.1.279 build.

Also, I noticed that it was not mentioned among the resolved issues: Issues resolved in Adobe RoboHelp (2017 release)

Awaiting your reply.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 02, 2017 Aug 02, 2017

Copy link to clipboard

Copied

Hi,

Could you please follow up on this matter? surbhi_maheshwari

Thank you

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 03, 2017 Aug 03, 2017

Copy link to clipboard

Copied

Have you tried importing the layout again giving it a new name?

Peter Grainge

www.grainge.org

@petergrainge

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2017 Aug 03, 2017

Copy link to clipboard

Copied

Hi Peter,

Yay! Layout renaming did the trick!
Thank you so much for your help!

Marta

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 03, 2017 Aug 03, 2017

Copy link to clipboard

Copied

It's not so much the renaming as grabbing the corrected layout that shipped in the update. With HTML5, it's usually the case that any fix is in an updated layout and RoboHelp does not automatically update what you are using as that could override any customisation.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 03, 2017 Aug 03, 2017

Copy link to clipboard

Copied

LATEST

I mentioned in the steps to import new layout from gallery.

Glad to know that it worked for you !!

Let us know if you face any issue while using RoboHelp.

Regards,
Surbhi Maheshwari

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation