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RoboHelp 2017 not publishing on RoboServer 10

Community Beginner ,
Jun 06, 2017

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Hello I've Installed Robohelp 2017 and server 10. When I try to publish on the server it keeps failing.

The server is running and I was able to log in.

I use this URL (http://localhost:8080/robohelp/server )  for the server name since both Robohelp & sever are on same PC.

Please advice thank you!

Community Beginner
Correct answer by argadm | Community Beginner

Tnx to Ajit from Adobe support I was able to publish my project to the Robo Server.

Problem was that I had 32bit Java while my Tomcat was 64bit. So tomcat was not working properly.

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RoboHelp 2017 not publishing on RoboServer 10

Community Beginner ,
Jun 06, 2017

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Hello I've Installed Robohelp 2017 and server 10. When I try to publish on the server it keeps failing.

The server is running and I was able to log in.

I use this URL (http://localhost:8080/robohelp/server )  for the server name since both Robohelp & sever are on same PC.

Please advice thank you!

Community Beginner
Correct answer by argadm | Community Beginner

Tnx to Ajit from Adobe support I was able to publish my project to the Robo Server.

Problem was that I had 32bit Java while my Tomcat was 64bit. So tomcat was not working properly.

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Adobe Community Professional ,
Jun 06, 2017

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The server URL looks correct for a localhost scenario.

From your browser, did you login with this URL:

http://localhost:8080/robohelp/admin/login.jsp

If you were able to login with the default credentials, then everything should be working.

Had you used the web admin application to create any new Areas, or are you just using the default "General" area?

Sometimes I've noticed that in creating a new Server Publishing Setting I inadvertently forget to make sure I re-enter the Username and Password. You might check that.

Also see if there are any errors showing up in your "Output View" pod after you generate and publish.

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

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Community Beginner ,
Jun 07, 2017

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Still unsuccessful and frustrated, Does not want to workout.

I even created a new area.

"Added result path to RoboHelp.cfg

Finished compiling WebHelp Pro output (for RoboHelp Server) in 3 sec(s)

Warning: Failed to publish to "RoboHelp Server". reason: Unable to connect to the RoboHelp server on http://localhost:8080/Robo. If RoboHelp Server is not being used, generate WebHelp instead. More information on RoboHelp Server is available in the help file..

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Adobe Community Professional ,
Jun 07, 2017

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I can tell from your screenshot that somehow your URL got messed up. Also, if you create a new Area, you need to "refresh" the list and select it as shown in the screenshot.

Areas-Robo.jpg

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

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Community Beginner ,
Jun 08, 2017

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John,

No luck, I've tried almost everything. It just not connecting.

http://localhost:8080/robohelp2

Tomcat server

Im logged in fine.

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Community Beginner ,
Jun 21, 2017

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Tnx to Ajit from Adobe support I was able to publish my project to the Robo Server.

Problem was that I had 32bit Java while my Tomcat was 64bit. So tomcat was not working properly.

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