RoboHelp 2017 - Recent Projects links do not work correctly.

Participant ,
Jun 22, 2020 Jun 22, 2020

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This issue started recently.

 

I open RoboHelp and the window displaying Recent Projects displays. When I click a link, a different guide opens than the one selected. 

 

I hover over a link and and display the hyperlink path.. I see it is correct and click on the project name, but it still brings up an incorrect guide.

 

See the attachments. Recent Projects Hyperlink shows what I'm tryiing to select. The Opened Guide shows what guide opened. There is no rhyme or reason as to what guide opens when I click a different link. It's been happening a few weeks now.

 

Thank you,

Michele

Recent Projects Hyperlink.jpg

 

Opened Guide.jpg

 

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Adobe Community Professional ,
Jun 23, 2020 Jun 23, 2020

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I can only think that somehow those links have got messed up. Try deleting the project's CPD file in Explorer and reopening the project.

 

If that doesn't work go to File > Options > Recent Projects and delete one of them, then open that project through File > Open to recreate the link. See if it works then.

 

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Participant ,
Jun 23, 2020 Jun 23, 2020

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Good morning.

I did try removing the the Recent File links within RoboHelp. That did not help.

 

When you talk about deleting the CPD file, are you taling about deleting this (see screen shot) for each project?CPD.jpg

Thank you,

Michele

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Adobe Community Professional ,
Jun 23, 2020 Jun 23, 2020

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Yes, that's the one.

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Adobe Community Professional ,
Jun 23, 2020 Jun 23, 2020

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I led Jeff into the trap I fell into. You are not in a project at that point. Go for cleaning the list.

 

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Participant ,
Jun 30, 2020 Jun 30, 2020

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Hello.

 

I tried clearing the Recent Projects list again but this does not fix the issue.

 

Thank you,

Michele

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Adobe Community Professional ,
Jul 01, 2020 Jul 01, 2020

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LATEST

The only thing I can suggest is to uninstall, reboot and reinstall. It doesn't take long. Don't forget to update afterwards.

 

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Resources
RoboHelp Documentation