RoboHelp 2017 won't display topics in Design view

Community Beginner ,
Jun 03, 2021 Jun 03, 2021

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I have a quirk that I cannot understand and, at the moment, I can't resolve.

 

Most of the time I can edit topics in RH 2017 without any trouble but occassionally when I attempt to edit a topic, RoboHelp displays the container in Design view but it's totally devoid of any content:

 

SGRoeh_0-1622718208359.png

 

This time however it appears to be stuck in this mode.

 

I can view the code if I switch to HTML view and I can preview the topic (Ctrl + W) without any trouble but the Design view will just not display the topic for editing.

 

I've tried restarting RoboHelp, restarted my laptop and verified that I'm updated to the latest version of RH without any luck.

 

If anyone has any thoughts on what I should try next please let me know ... this is very frustrating when it occurs as any author would know.

 

Thanks!

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Not something that is ringing any bells. If you open topics from Project Manager, do you have the same problem?

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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The "Activex Control" tag in the tag breadcrumbs at the top of the topic is unusual. Often it indicates a video or some other interactive content. While I know no video is displaying, do you see the content you expect if you scroll down the page?

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RoboHelp Documentation