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Recently we upgraded to RoboHelp 2019 Classic.
Before upgrading to new 2019 version, the context specific help window used to open in a new popup, but now it opens in a new tab instead.
I compared the RoboHelp_CSH.js 2109 with older version (2008) and found insertDataDiv() function is missing in the latest version.
If I restore function insertDataDiv() and function loadData(sFileName) from 2008 version RoboHelp_CSH.js, its works fine and opens in a new popup.
I am calling : function RH_ShowHelp(hParent, a_pszHelpFile, uCommand, dwData) from my web pages.
If anyone has any idea how to make the help window open in a popup instead of a new tab without modifying RoboHelp_CSH.js, please respond.
I can't help with your question, but you can log a bug or feature request with Adobe here: