Highlighted

Robohelp 2019 MS Word and PDF output generation failes

New Here ,
Jan 03, 2020

Copy link to clipboard

Copied

Generating of MS Word or PDF output files with the following log entries:

autodid not return a double?

And the Word or PDF file hasn't been created. Please help as I have to provide the Word format too for my clients, beside the now working HTML5 output.

Topics

New UI, Output presets, Product help, Version control

Views

200

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Robohelp 2019 MS Word and PDF output generation failes

New Here ,
Jan 03, 2020

Copy link to clipboard

Copied

Generating of MS Word or PDF output files with the following log entries:

autodid not return a double?

And the Word or PDF file hasn't been created. Please help as I have to provide the Word format too for my clients, beside the now working HTML5 output.

Topics

New UI, Output presets, Product help, Version control

Views

201

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Jan 03, 2020

Copy link to clipboard

Copied

What happens when you create a NEW project with a single topic? Or use the sample projects that come with RH.

Can you create ANY pdfs?

I wonder is the problem with your project, eg the CSS? Have you ever been able to create the Word/PDF? 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jan 03, 2020

Copy link to clipboard

Copied

I'm able to generate PDF or even MS Word output from the sample project, but not from my own.

It fails shortly after it says "Indexing references".

What can I do to fix it or at least learn what is the problem behind?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
daggarwa LATEST
Adobe Employee ,
Jan 03, 2020

Copy link to clipboard

Copied

Hello

The error posted above suggests the presence of the an invalid font-size/ length value in the project css files. Please try substituting the values with specific numeric values and check.

Thanks

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...