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RoboHelp 2019 New UI - Upgraded Project Bookmarks Open in New Window

Participant ,
Sep 23, 2020

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I upgraded a project into RoboHelp 2019. I am on a topic that contains bookmarks. In the previous version, if I clicked on a bookmark, it would take me to the area on the page. Now when I click a bookmark, it opens a new window and goes to the area on the page. So essentially I have two of the same topic open. 

 

How do I control the bookmarks to simply go to a place within the topic?

 

Thank you. 

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RoboHelp 2019 New UI - Upgraded Project Bookmarks Open in New Window

Participant ,
Sep 23, 2020

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I upgraded a project into RoboHelp 2019. I am on a topic that contains bookmarks. In the previous version, if I clicked on a bookmark, it would take me to the area on the page. Now when I click a bookmark, it opens a new window and goes to the area on the page. So essentially I have two of the same topic open. 

 

How do I control the bookmarks to simply go to a place within the topic?

 

Thank you. 

TOPICS
New UI

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71

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Have a look at the HTML where you launch the bookmark - that might give you a clue as to what's being added to control the link's behaviour.

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Sep 23, 2020 0
Participant ,
Sep 23, 2020

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Hi Jeff.  I am attaching images to this thread.

Here are my links that should go to the spot bookmarked on the topic.

Words that are linked to a bookmark.jpg

I click the first word "Policies" and a new window opens.

Clicked link and new window opens.jpg

I looked at the HTML but I don't see what's causing the new window to open. Do you?

HTML of links.jpg

Thamk you,

Michele

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Sep 23, 2020 0
Participant ,
Sep 23, 2020

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Okay, I just discovered that the bookmarks open in another window upon quick generate. The bookmarks work fine once generated and viewed. 

 

But I'm still curious to know why they will open in a new window for the quick generate when that is not how my previous version of RoboHelp acted. 

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Can't tell you on that - I've never trusted the built-in "Want to View it Now?" feature in any version of RH.

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Sep 23, 2020 0
Participant ,
Sep 25, 2020

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I actually stated the wrong button I was using. I was using the Preview to look at the current topic in view. 

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Sep 25, 2020 0