Copy link to clipboard
Copied
I am using Windows 10 and RoboHelp 2019 (Reimagined).
RoboHelp is not publishing correct files to SharePoint Online. It publishes them correctly to the local drive but a previous help system displays when publishedto a SharePoint Online folder. I have Republish All checked, the upload location is correct, and the address is correct, I have created a new folder on SharePoint and published to that but the problem still persists. I am using Responsive HTML5.
Clearing cache worked. Can't change browsers as the application only works with Chrome. I should not have to do that every time I publish, but it is a relatively painless workaround. Thanks for the suggestion.
Copy link to clipboard
Copied
I am using Windows 10 and RoboHelp 2019 (Reimagined).
RoboHelp is not publishing correct files to SharePoint Online. It publishes them correctly to the local drive but a previous help system displays when publishedto a SharePoint Online folder. I have Republish All checked, the upload location is correct, and the address is correct, I have created a new folder on SharePoint and published to that but the problem still persists. I am using Responsive HTML5.
Clearing cache worked. Can't change browsers as the application only works with Chrome. I should not have to do that every time I publish, but it is a relatively painless workaround. Thanks for the suggestion.
Copy link to clipboard
Copied
If you generate locally & manually copy the output to the new Sharepoint location, does it display properly?
Copy link to clipboard
Copied
It is possible, but the local output is .htm files and the SharePoint files are .aspx. Also the TOC is not visible.
Copy link to clipboard
Copied
You're never going to have RH create aspx files as output (afaik). What were you using before?
Copy link to clipboard
Copied
Isn't aspx what RoboHelp generates to Sharepoint?
Copy link to clipboard
Copied
Maybe Peter - never heard of RH creating .aspx files before...but I've only heard horror stories about using SP 🤣
Copy link to clipboard
Copied
Yes, aspx is what RoboHelp Reimagined generates to SharePoint online. I used RoboHelp Classic to create these files and published them to a SharePoint subsite. Had no problems with that. SharePoint online is an issue but I have to use it since the old site is being decommissioned.