Robohelp 2020 - Responsive HTML5 Problem displaying Start Page

New Here ,
Jul 22, 2020 Jul 22, 2020

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I created a "Start Page" for our Responsive HTML5 output. The file Start_Page.htm resides in the same folder as my topic htm pages. When I generate the help, I get the following error message:

"It may have been moved or deleted". Where does Robohelp expect this file to appear? I cannot find any information online.

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Adobe Community Professional ,
Jul 22, 2020 Jul 22, 2020

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You don't create a start page. RoboHelp does that wherever you specify. What you need to create is a default topic that you specify elsewhere in the preset.

 

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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New Here ,
Jul 22, 2020 Jul 22, 2020

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Peter,

Thank you for your prompt response. I understand "default topic". When I entered the correct file name as the default topic, my help generated correctly.

I still do not understand the concept of a "Start Page". What is the purpose of stating a start page? Can this field be left blank? By default it has "index.htm" even though I am not using indexing.

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Adobe Community Professional ,
Jul 22, 2020 Jul 22, 2020

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Default topic is just a topic. You want a TOC, Search and other features. The start page is what brings all that together.

 

Index.htm is a standard name for the opening page of any web site. You may not see it as it is one of a number of such terms that the web will assume. RoboHelp wants you to specify as it will be part of a longer address to open topics within that framework.

 

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Adobe Community Professional ,
Sep 23, 2020 Sep 23, 2020

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It sounds like your toc is not pointing to the correct locations for your topics. Unfortunately in this case you need to fix every broken reference.

 

Check the Broken Links report and you can fix the link from the right-click menu.

 

If you moved files around using File Explorer, this would explain why your links are broken. 

 

[Please use the Reply button at the top of the page to ensure replies are in time order]

 

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Adobe Community Professional ,
Sep 23, 2020 Sep 23, 2020

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Or, assuming you haven't made too many changes to your project, revert to a backup of the project when things were working.

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Adobe Community Professional ,
Sep 23, 2020 Sep 23, 2020

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Are you a new user or have you moved from a Classic version of RoboHelp?

 

All the topics you want in the output must be in the TOC. If they are in the TOC, then see what Amber has said about the Broken Links report.

 

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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