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RoboHelp and Zendesk

Explorer ,
Feb 27, 2019

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Help. I wonder if anyone could tell me if you know of any plans for an integration process for RoboHelp to Zendesk? The last post on this forum is 2 years old, so I thought I’d just reach out and see.

We’ve just starting moving our user experience content into Zendesk and the authoring tool is, well, less than ideal. I’d love to be able to work in Robohelp and then import it to Zendesk or use an integration tool of some kind that would port it all out/in for me.

Any insights or have anyone heard anything?

Thanks for the post. Yes, this has come up for discussion few months back internally as well. We will let you know in a couple of months on an update on this whether this functionality would be part of RoboHelp next.

Thanks

Amitoj SIngh

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RoboHelp and Zendesk

Explorer ,
Feb 27, 2019

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Help. I wonder if anyone could tell me if you know of any plans for an integration process for RoboHelp to Zendesk? The last post on this forum is 2 years old, so I thought I’d just reach out and see.

We’ve just starting moving our user experience content into Zendesk and the authoring tool is, well, less than ideal. I’d love to be able to work in Robohelp and then import it to Zendesk or use an integration tool of some kind that would port it all out/in for me.

Any insights or have anyone heard anything?

Thanks for the post. Yes, this has come up for discussion few months back internally as well. We will let you know in a couple of months on an update on this whether this functionality would be part of RoboHelp next.

Thanks

Amitoj SIngh

TOPICS
Classic, HTML

Views

544

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Feb 27, 2019 0
Adobe Community Professional ,
Feb 27, 2019

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There's definitely no integration between the two - it's all a painful mess of going through intermediate steps & is usually one-way (RH to Zendesk).

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Feb 27, 2019 0
Adobe Employee ,
Feb 27, 2019

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Thanks for the post. Yes, this has come up for discussion few months back internally as well. We will let you know in a couple of months on an update on this whether this functionality would be part of RoboHelp next.

Thanks

Amitoj SIngh

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Feb 27, 2019 1
Explorer ,
Feb 28, 2019

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Thanks very much for the quick replies!

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Feb 28, 2019 0