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RoboHelp Credentials

New Here ,
Nov 29, 2018

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When I try to open .XPJ file from RoboHelp (version 8), it asks for user credentials to be entered. What exactly are these credentials and where to get one.

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RoboHelp Credentials

New Here ,
Nov 29, 2018

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When I try to open .XPJ file from RoboHelp (version 8), it asks for user credentials to be entered. What exactly are these credentials and where to get one.

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Adobe Community Professional ,
Nov 30, 2018

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It sounds like it want your Adobe ID and password. A screenshot of the dialog would help confirm that.

It's a very old version and if your intention is to create webhelp, you will likely run into issues that cannot be fixed.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Nov 30, 2018

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Thank you Peter. Yes, it asks for User ID and password. where exactly to get this user id and password?

No one is aware of this in my company.

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Adobe Community Professional ,
Nov 30, 2018

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Does the dialog not have a Register option?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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