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Robohelp freezes on MobileApp output?

New Here ,
Feb 17, 2016

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My Robohelp (2015) freezes on MobileApp output? Initially I figured maybe it's to big of a file so I made an empty project with ONE link, still freezes. It gets through generating the Mobile App just fine, uploads to to the PhoneGap server but as soon as I click "View Result" it freezes.

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Robohelp freezes on MobileApp output?

New Here ,
Feb 17, 2016

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My Robohelp (2015) freezes on MobileApp output? Initially I figured maybe it's to big of a file so I made an empty project with ONE link, still freezes. It gets through generating the Mobile App just fine, uploads to to the PhoneGap server but as soon as I click "View Result" it freezes.

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Feb 17, 2016 0
Adobe Employee ,
Feb 17, 2016

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Hi,

Can you please create and share the dump file with us when RoboHelp freezes.

For this: When RoboHelp freezes after view result, open task manager> select Robohtml.exe and right-click> create dump file.

Please share this file with us at sumahesh@adobe.com

It is looking like a machine specific issue.

Thanks and Regards,

Surbhi Maheshwari

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