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RoboHelp Freezing when Generating Output

New Here ,
Jul 30, 2020 Jul 30, 2020

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I have RoboHelp 2017 and when generating a WebHelp, it freezes after "Full Text Search" portion of the output. How do I fix this in order to generate an output?

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Output presets , RoboHelp server

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Community Expert ,
Jul 30, 2020 Jul 30, 2020

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Is your project on your local hard drive and are you also generating to your local hard drive? If either is on a network drive, try moving it to a location on your C drive. (Be careful not to generate into your source folder as that will break your project.)

 

For example I have my project set up something like this:

 

C:\Help_source\project1

C:\Help_output\project1

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