Robohelp Server log in - Adobe flash player is out of date

Explorer ,
Jan 27, 2021

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Hi there, I now that Flash is gone now but we use it to access the Robohelop Server and add new areas, do reporting, etc. Is there any other solution? I get the message "Adobe flash player is out of date".

 

Thanks in advance for any input

Bobby

 

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1 Correct Answer

Adobe Employee , Jan 27, 2021
Stefan-Gentz Adobe Employee , Jan 27, 2021
Yes, as Peter said, you would need to update to the latest Adobe RoboHelp Server which was completely revamped and does not use Flash anymore. Here is also a link to the release blog post.

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Adobe Community Professional ,
Jan 27, 2021

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I suspect you need a later version of RoboHelp Server to deal with this. 

 

See Adobe RoboHelp Server

 

Check with Support as well. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Adobe Employee ,
Jan 27, 2021

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Yes, as Peter said, you would need to update to the latest Adobe RoboHelp Server which was completely revamped and does not use Flash anymore.

Here is also a link to the release blog post.

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BobbyJou AUTHOR
Explorer ,
Jan 27, 2021

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Thank you for the quick reply Stefan. The link you posted leads to this discussion, would you please update it?

BTW, is the update free?

Thanks

B

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Adobe Employee ,
Jan 27, 2021

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Sorry, must have been a copy & paste error with the URL. Fixed it in my original comment. Here also in pplain view:

https://blogs.adobe.com/techcomm/2020/09/available-now-adobe-robohelp-server-and-adobe-framemaker-pu...

 

Regarding the upgrade possibilities: Drop us an email to techcomm@adobe.com with me on CC (gentz at adobe dot com), so that we can look into your account.

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BobbyJou AUTHOR LATEST
Explorer ,
Jan 28, 2021

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Thanks Stefan. Will do

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BobbyJou AUTHOR
Explorer ,
Jan 27, 2021

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Thank you Peter for your usual quick help.

Appreciated

B

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