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I have a knowledge base created in RoboHelp. It works better with Chrome instead of Internet Explorer. Does anyone know if this would change if we had IE 11?
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So what version of RoboHelp are you using and how does it work better?
See www.grainge.org for RoboHelp and Authoring tips
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RoboHelp 11. When using IT, you get error messages.
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Could you be a bit more forthcoming? What error messages?
See www.grainge.org for RoboHelp and Authoring tips
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When using IE, on the bottom left hand side of screen, you get a yellow exclamation point and the word error is there. We have found that Chrome works much better. I have some agents that cannot use Chrome due to desk top sharing. I wanted to know if RH would work with IE 11
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Which version of RoboHelp are you currently using? Make sure you haven installed all patches and the custom fixes: http://www.wvanweelden.eu/articles/robohelp-patches-and-updates
Newer versions of RoboHelp generally have better browser support. RH11 and up support MS Edge, while RoboHelp 10 and below don't work out of the box.
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Thank you.