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RoboHelp works better with Chrome

New Here ,
Sep 10, 2015

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I have a knowledge base created in RoboHelp.  It works better with Chrome instead of Internet Explorer.  Does anyone know if this would change if we had IE 11?

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RoboHelp works better with Chrome

New Here ,
Sep 10, 2015

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I have a knowledge base created in RoboHelp.  It works better with Chrome instead of Internet Explorer.  Does anyone know if this would change if we had IE 11?

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Adobe Community Professional ,
Sep 10, 2015

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So what version of RoboHelp are you using and how does it work better?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Sep 10, 2015

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RoboHelp 11.  When using IT, you get error messages.


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Adobe Community Professional ,
Sep 10, 2015

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Could you be a bit more forthcoming? What error messages?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Sep 10, 2015

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When using IE, on the bottom left hand side of screen, you get a yellow exclamation point and the word error is there.  We have found that Chrome works much better. I have some agents that cannot use Chrome due to desk top sharing.  I wanted to know if RH would work with IE 11


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LEGEND ,
Sep 12, 2015

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Which version of RoboHelp are you currently using? Make sure you haven installed all patches and the custom fixes: http://www.wvanweelden.eu/articles/robohelp-patches-and-updates

Newer versions of RoboHelp generally have better browser support. RH11 and up support MS Edge, while RoboHelp 10 and below don't work out of the box.

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New Here ,
Sep 10, 2015

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Thank you.

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