I have a knowledge base created in RoboHelp. It works better with Chrome instead of Internet Explorer. Does anyone know if this would change if we had IE 11?
RoboHelp 11. When using IT, you get error messages.
When using IE, on the bottom left hand side of screen, you get a yellow exclamation point and the word error is there. We have found that Chrome works much better. I have some agents that cannot use Chrome due to desk top sharing. I wanted to know if RH would work with IE 11
Which version of RoboHelp are you currently using? Make sure you haven installed all patches and the custom fixes: http://www.wvanweelden.eu/articles/robohelp-patches-and-updates
Newer versions of RoboHelp generally have better browser support. RH11 and up support MS Edge, while RoboHelp 10 and below don't work out of the box.