Roboscreen capture cannot be not synced with Robohelp project

New Here ,
Jan 20, 2020

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Hello! Recently I had uninstalled and reinstalled Robohelp 2017. Now when I try to edit an image using "Edit with Roboscreen capture" option, Roboscreen capture does not respond. But when I directly open the application and make changes in it, it does reflect in Robohelp project. How can I fix this?

Thank you..

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Classic, Output presets

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1 Correct Answer

Adobe Community Professional , Jan 20, 2020
Peter Grainge Adobe Community Professional , Jan 20, 2020
Not sure but I suspect that the original install was both RoboHelp and RSC and you only uninstalled RoboHelp. Uninstall again and then check if RSC uninstalled. If it did not, uninstall that as well and then try again.   Beyond that I don't know. Try techcomm@adobe.com www.grainge.org

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Adobe Community Professional ,
Jan 20, 2020

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Not sure but I suspect that the original install was both RoboHelp and RSC and you only uninstalled RoboHelp. Uninstall again and then check if RSC uninstalled. If it did not, uninstall that as well and then try again.

 

Beyond that I don't know. Try techcomm@adobe.com


www.grainge.org

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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