Script error being displayed when viewing the topic from WYSIWYG.

Jun 04, 2015

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I am using RH10 and have the latest patches applied. On one project I am getting a script error message that is displayed when I try to view any topic from the WYSIWYG editor. If I create a new topic within the project I still get the message.

I don't get the message when I try from another project.

It looks like there is a problem with ehlpdhtm.js   ???

Any thoughts or ideas as to what to do to try and resolve this?.

script error.jpg

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Correct answer by Peter Grainge | Adobe Community Professional

The answer was to close Rh, delete the ehlpdhtm.js file and reopen Rh. That created a new js file that did not give the problem.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Script error being displayed when viewing the topic from WYSIWYG.

Jun 04, 2015

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I am using RH10 and have the latest patches applied. On one project I am getting a script error message that is displayed when I try to view any topic from the WYSIWYG editor. If I create a new topic within the project I still get the message.

I don't get the message when I try from another project.

It looks like there is a problem with ehlpdhtm.js   ???

Any thoughts or ideas as to what to do to try and resolve this?.

script error.jpg

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

The answer was to close Rh, delete the ehlpdhtm.js file and reopen Rh. That created a new js file that did not give the problem.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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WebHelp

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603

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Jun 04, 2015 0
Adobe Community Professional ,
Jun 04, 2015

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That’s normal – it’s your browser freaking out at a local file’s JS trying to run – just ignore it & say Yes.

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Jun 04, 2015 0
LEGEND ,
Jun 04, 2015

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Hi there

Perhaps click Tools > Update DHTML Effects in Topics and see if that causes it to resolve.

Cheers... Rick

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Jun 04, 2015 0
Adobe Community Professional ,
Jun 04, 2015

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Sorry Rick – that has no effect on the warning

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Jun 04, 2015 0
LEGEND ,
Jun 04, 2015

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Just curious. You know this because the OP reported it? Or how?

Cheers... Rick

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Jun 04, 2015 0
Adobe Community Professional ,
Jun 04, 2015

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I get the same script error whenever I try doing a preview of the topic too; so I tried the Update DHTML thing you suggested & it had no effect.

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Jun 04, 2015 0
Adobe Community Professional ,
Jun 10, 2015

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The answer was to close Rh, delete the ehlpdhtm.js file and reopen Rh. That created a new js file that did not give the problem.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Jun 10, 2015 1
Jun 10, 2015

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Many thanks Peter. Problem resolved.

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Jun 10, 2015 0
Adobe Community Professional ,
Jun 10, 2015

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Well, what do you know?!? That cleaned it right up – go figure ;>)

I hardly ever bother to preview anything in the Design Editor, so it never bothered me.

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Jun 10, 2015 0