I have asked a similar question about a year ago but I am having an issue. I generate WebHelp. It seems to generate fine in RoboHelp, but when the help is launched from the product (by clicking a Help button) and I select Search, I get a script error message. If I click Yes to continue running scripts, the Search function doesn't work. Any thoughts on how I could solve this issue? Any help is greatly appreciated.
I'm running RoboHelp version 2017 (220.127.116.114).
Thanks in advance!
I don't recall if that's the most current version of RH2017, but check out the Updates page just to make sure. What browser is being launched that's complaining about scripts? Is it happening with all browsers? Where is the help content located? Local or on a web server?
Thanks for your reply! Yup, It is the most current version of RH2017. It is launching in Internet Explorer on my computer but it is designed to launch from whatever browser is installed on a user's machine. The help launches from a file in the product.
That thread refers to HTML5 help - you said you were producing WebHelp - was that wrong?
Yes sorry, I was mistaken. But as it turned out our Webhelp, when launched from the product, was opening in IE10. Our developer added a registry key so the help opens in IE11. It all seems to work fine now.
Thank you for your help!