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Search in responsive HTML5 gives 0 results for some words but works fine for others

Participant ,
Nov 06, 2019

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RH 14.0.9, new UI, Responsive HTML5 output.

 

When I search for some words that are clearly available in a topic, it does not find the topic (there are no stop words defined).

image.png

I even have added the word as separate search keyword, but to no avail.

image.png

 

Other search words work fine. Note however that if I search for "give badge" it finds "give" but still not "badge".

image.png

 

I can't figure out why some words seem to be banned (I don't have any stop words defined)?

The word "badge" that I search for appears a lot in many topics, could it be that there are too many hits? But why does it give me zero hits then instead of "too many"? And why doesn't it find the word when specified further with another word? Or finds just the topic where it has been added as a specific keyword? Anyone know how the search algorithm works?

I have also encountered several strange effects with the new search functionality. There is also a bug pending https://tracker.adobe.com/#/view/RH-5652

Since update 9, there is an option to enable "Substring search" in the output. If this is active, the current behaviour is that ONLY substrings are found, but not the exact words. This would explain, why "give" is found (as the text says "gives", so its a substring), but "badge" is not found. 

If you disable the substring search, substrings will not be found, but the exact word should be found.

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HTML5 layout, New UI

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Search in responsive HTML5 gives 0 results for some words but works fine for others

Participant ,
Nov 06, 2019

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RH 14.0.9, new UI, Responsive HTML5 output.

 

When I search for some words that are clearly available in a topic, it does not find the topic (there are no stop words defined).

image.png

I even have added the word as separate search keyword, but to no avail.

image.png

 

Other search words work fine. Note however that if I search for "give badge" it finds "give" but still not "badge".

image.png

 

I can't figure out why some words seem to be banned (I don't have any stop words defined)?

The word "badge" that I search for appears a lot in many topics, could it be that there are too many hits? But why does it give me zero hits then instead of "too many"? And why doesn't it find the word when specified further with another word? Or finds just the topic where it has been added as a specific keyword? Anyone know how the search algorithm works?

I have also encountered several strange effects with the new search functionality. There is also a bug pending https://tracker.adobe.com/#/view/RH-5652

Since update 9, there is an option to enable "Substring search" in the output. If this is active, the current behaviour is that ONLY substrings are found, but not the exact words. This would explain, why "give" is found (as the text says "gives", so its a substring), but "badge" is not found. 

If you disable the substring search, substrings will not be found, but the exact word should be found.

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HTML5 layout, New UI

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Participant ,
Nov 06, 2019

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I had added another screenshot here that I have managed to add to the original post instead.

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Adobe Community Professional ,
Nov 06, 2019

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I just added Badge and it worked fine in the skin I used. What skin are you using? Have you tried in Azure Blue (Responsive rather than frameless).


www.grainge.org

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Contributor ,
Nov 06, 2019

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I have also encountered several strange effects with the new search functionality. There is also a bug pending https://tracker.adobe.com/#/view/RH-5652

Since update 9, there is an option to enable "Substring search" in the output. If this is active, the current behaviour is that ONLY substrings are found, but not the exact words. This would explain, why "give" is found (as the text says "gives", so its a substring), but "badge" is not found. 

If you disable the substring search, substrings will not be found, but the exact word should be found.

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Participant ,
Nov 06, 2019

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That's it! Searching for "badg" finds the topic. Thanks! I'll just disable search for substrings until the bug is resolved.

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