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Search not returning results for some words - RH2015 Responsive HTML / SP

Community Beginner ,
Jun 20, 2020

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Hello, thought this was in the forum already, but don’t see it.
ISSUE – Search not working correctly. Some words yield no results (other words seem to work fine, results are listed).
I’m using RH 2015 Responsive HTML published to SharePoint domain, same issue in MSIE, Chrome, and MS Edge.
Search was working correctly earlier this year, not sure when this might have first occurred.
Thought it might be a patch, but no updates showing in RH Help menu (?).
I’m guessing it’s something simple.
Thanks for any help

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Search not returning results for some words - RH2015 Responsive HTML / SP

Community Beginner ,
Jun 20, 2020

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Hello, thought this was in the forum already, but don’t see it.
ISSUE – Search not working correctly. Some words yield no results (other words seem to work fine, results are listed).
I’m using RH 2015 Responsive HTML published to SharePoint domain, same issue in MSIE, Chrome, and MS Edge.
Search was working correctly earlier this year, not sure when this might have first occurred.
Thought it might be a patch, but no updates showing in RH Help menu (?).
I’m guessing it’s something simple.
Thanks for any help

Topics

Classic

Views

35

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 22, 2020

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I guess the first question is does the search work OK locally before you upload to SharePoint?

 

Is the issue with lots of words or just a few? Stop words occasionally cause some confusion but I'm not aware of major known issues.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Community Beginner ,
Jun 29, 2020

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(few or lots?) it's only a few words.

(locally?) I'll be publishing some content soon, and will check when finished publishing, likely mid-week

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