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Search results link to previously displayed page in merged project

Explorer ,
Feb 08, 2017

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The project is a merged HTML5 project. It lives on my C drive.

The links in the search results page are not working properly.

  • The first link that is clicked displays the correct page. Let's call it Page A.
  • The second and all subsequent clicks on any link in the search results all display Page A.

This problem occurs only when the help is invoked from the Help button in our product. The help works correctly on my C drive.

Has anyone encountered this problem before? It's an odd one.

I'm using RH 2015 12.0.4.460. All updates are installed.

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HTML5 layout

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Search results link to previously displayed page in merged project

Explorer ,
Feb 08, 2017

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The project is a merged HTML5 project. It lives on my C drive.

The links in the search results page are not working properly.

  • The first link that is clicked displays the correct page. Let's call it Page A.
  • The second and all subsequent clicks on any link in the search results all display Page A.

This problem occurs only when the help is invoked from the Help button in our product. The help works correctly on my C drive.

Has anyone encountered this problem before? It's an odd one.

I'm using RH 2015 12.0.4.460. All updates are installed.

Topics

HTML5 layout

Views

152

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Feb 10, 2017

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As you say, it's an odd one and I don't think I have seen it before. Given that it is working standalone, it has to be something in your developers call. I'm sorry but that's beyond my pay grade.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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LEGEND ,
Feb 10, 2017

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I hope Peter won't mind me budding in here.

How are the developers calling the help? Perhaps there is something in the call. I couldn't immediately reproduce the issue with one of my sample projects.

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